DS Powersports Service

How to Get Your Machine Serviced

Everything you need to know about dropping off your machine, how our queue works, and what to expect while we have it. No surprises — that’s how we do things.

Live Queue Status

Current wait before your machine is looked at:

1–2 weeks

Last updated September 4, 2026 · Updated weekly

Machine must be physically at the shop to hold your spot. We’ll call you with updates – no need to check in.

No Surprises

Schedule Ahead or Join the Queue

Routine maintenance can be scheduled ahead, or handled through our service queue like everything else. Anything that needs a diagnosis always goes through the queue.

Schedule Ahead

AN OPTION FOR ROUTINE MAINTENANCE

Oil changes, tire changes, accessory installs, and other services that don’t require diagnostics can be booked ahead of time. Fill out the form below or call us at 320.763.0196 to get on the schedule.

Drop-In Queue

OPEN TO EVERY SERVICE

Routine maintenance, diagnostics, and bigger repairs can all go through our service queue. No appointment needed, first come, first served.

How the Queue Works

01

Drop It Off

Drop your machine off with us. Your spot in the queue starts the moment it arrives — not when you call.

First come, first served.

02

We Diagnose

We go through your machine and identify what’s wrong, update you, and order parts if necessary.

Parts lead times vary — we’ll let you know.

03

We Call You

We push updates as service status changes, and always reach out when service is complete. No need to check in.

WE KEEP YOU POSTED — NO NEED TO CALL.

04

Pick Up & Ride

When you pick up your machine we walk you through the service completed and any recommendations for future maintenance.

What we charge

Service Rates

We believe in transparency. Here’s what you can expect to pay for labor — parts and supplies are billed separately.

Powersports Service

$115/hour

Applies to motorcycles, ATVs, UTVs, and snowmobiles.

Marine Service

$125/hour

Applies to boats and pontoons, and PWCs. 

Common Questions

Frequently Asked Questions

We don’t schedule service appointments — all service is first come, first served. Bring your machine to the shop and it goes into the queue the moment it arrives. The sooner it’s here, the sooner we can get to it.

Check the queue status at the top of this page for current wait times. We update it weekly so you always have an accurate picture.

Yes — we’ll reach out whenever we have something meaningful to share. That includes a diagnosis, an estimate for repairs, notification of completion, or any other important update. No news from us means your machine is still in the queue and we’re working through it.

We completely understand the urge to check in — your machine matters to you and we get that. But every time we stop to answer a status call, it pulls us away from the work. That means longer wait times for everyone, including you. The best thing you can do to help us get to your machine faster is to trust that we’ll call you when there’s something to report. Check the queue status at the top of this page anytime for current wait times.

Parts are ordered before work begins. Lead times vary depending on the part and supplier — we’ll let you know if we’re waiting on something and give you an estimated timeline when we can.

Our labor rate is $115/hour for powersports and $125/hour for marine service. Parts and supplies are billed separately. We’ll always give you an estimate before we start work.

No appointment needed — just bring your machine in during business hours. Monday through Friday 9am–6pm, Saturday 9am–2pm.

Good To Know

Shop Policies

We want to make sure there are no surprises. Here are our standard shop policies.

  • Labor rate is $115/hour for powersports and $125/hour for marine service
  • All special orders must be paid in full at time of order
  • Service warranty is 30 days from notification of completion
  • 20% restocking fee on all returned items
  • Returns must be completed within 15 days of purchase
  • No returns on electrical items or special orders
  • Units left 2 weeks after notification of completion will be assessed a 5% per month storage fee
  • All credit card transactions are subject to a 2% fee

Get In Touch

Have a Question? We're Here to Help.

Still have questions after reading through this page? Reach out and we’ll get back to you as soon as we can.

📍 410 Genevea Road, Alexandria, MN 56308

📞 320.763.0196

⏰ Mon–Fri 9am–6pm · Sat 9am–2pm